Most places I have gone have used an impact to remove/install the lug nuts on the wheels.
One place ended up not getting the lug seated properly and threaded the stud by 1/2 way putting in the lug nut crooked.
Now I have warnings written on the wheel lock socket and spline socket to only use a torque wrench... I also keep a torque wrench in my trunk at all times in case the shop doesn't have one....
I didn't care too much before, but now with 2 piece rotors, I'll be pissed if they over torque and distort my rotors.
BTW -- I just bought 25 mm H&R DRM spacers for my spare tire (so it will clear my BBK in case of a flat). Wow, I am very impressed with the quality of these spacers, glad I spent the extra money on these -- even though I hopefully will never have to use these.